6l999 Privacy Policy

6l999 (referred to herein as "we", "us", or "the platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy explains what information we collect when you use our website, how that information is used, and what measures we take to protect your data. By using our platform, you are considered to have agreed to the terms of this privacy policy. If you have any questions, please contact us at [email protected].

1. Types of Information Collected

We collect only the information that is necessary to provide our services. The following types of information may be collected:

1.1 Personal Identity Information

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address
• Mobile number (for contact purposes)
• Residential address
• National ID card or passport details (for identity verification)

1.2 Financial Information

• bKash, Nagad, or Rocket mobile banking account numbers (for processing transactions)
• Deposit and withdrawal history
• Bank account details (where applicable)

1.3 Technical Information

• IP address and device identification details
• Browser type and version
• Operating system information
• Information obtained from cookies and similar tracking technologies
• Session logs and platform usage data

1.4 Gaming Activity Information

• Bet and game history
• Win and loss records
• Bonus and promotion usage data

2. How Information Is Collected

We collect your information in the following ways:

• Registration process: Information you provide directly when opening an account.
• Transactions: Information received when making deposits or withdrawals via bKash, Nagad, or Rocket.
• Customer service: Information provided when contacting us via live chat or email.
• Automatic collection: Information collected automatically through cookies, log files, and similar technologies.
• Third parties: Information received through identity verification services or payment processors.

3. Purposes for Using Information

6l999 uses the collected information for the following purposes:

• Account management: Creating, verifying, and securing your account.
• Service delivery: Providing betting, casino games, and other platform services.
• Financial transactions: Processing deposits, withdrawals, and bonuses (minimum deposit ৳100, minimum withdrawal ৳800, typically within 5–30 minutes).
• Customer support: Resolving your issues via 24/7 live chat in Bengali.
• Fraud prevention: Detecting and preventing fraudulent activity.
• Responsible gaming: Monitoring unusual gaming behavior and providing support when needed.
• Legal obligations: Complying with applicable laws and regulations.
• Communication: Sending important updates, promotions, and service-related information (with your consent).
• Improvement: Analyzing and enhancing the user experience on the platform.

4. Cookie Policy

The 6l999 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: Essential for the platform's core functionality — maintaining login sessions and ensuring security.
• Functional cookies: For remembering your preferences and settings.
• Analytical cookies: To understand platform usage patterns and improve our services.

You can control or disable cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.

5. Information Sharing and Third Parties

We do not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: To complete transactions with payment services such as bKash, Nagad, and Rocket.
• Identity verification services: To complete the KYC process.
• Technology partners: Service providers that assist with platform security and operations.
• Legal requirements: When required to disclose information under a court order or applicable law.
• Fraud prevention: With relevant authorities to prevent fraudulent activity.

We have agreements with all third-party service providers requiring them to use your information only for the specified purpose and to maintain appropriate privacy standards.

6. Data Security Measures

6l999 takes multiple technical and organizational measures to protect your information:

• SSL encryption: All data transfers are secured through SSL/TLS encryption.
• Secure servers: Your information is stored on secured and encrypted servers.
• Access control: Only authorized personnel have access to the information they need.
• Regular security audits: Regular audits to identify and resolve system vulnerabilities.
• Two-factor authentication: A two-step verification system to enhance account security.
• Firewall protection: Advanced firewall systems to prevent unauthorized access.

While we strive to ensure the highest level of security, no online system is completely risk-free. You are advised to keep your password confidential and never share it with anyone.

7. Data Retention Period

We retain your information only for as long as it is necessary or legally required:

• Active account data is retained until the account is closed.
• Transaction data is retained for a set period as required by legal obligations.
• After an account is closed, relevant records may be maintained as required by law.
• You may withdraw your consent for marketing communications at any time.

8. Your Rights

You have the following rights regarding your personal information:

• Right to access: You can find out what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: You can request that your information be deleted in certain circumstances.
• Right to restrict processing: You can request that processing of your information be limited in certain circumstances.
• Right to data portability: You can receive your information in a structured, commonly used format.
• Right to object: You can object to the processing of your information for specific purposes.
• Right to withdraw consent: You can opt out of marketing communications or other consent-based processing at any time.

To exercise these rights, email us at [email protected]. We will process your request within a reasonable time.

9. Privacy Protection for Minors

6l999 is intended only for those aged 21 or above. We do not knowingly collect information from individuals under the age of 21. Age is verified at the time of account registration. If we become aware that a minor is using our services or that we hold their information, we will immediately close that account and delete the collected data.

Parents are advised to use appropriate parental control tools to prevent their children from accessing online gaming platforms.

10. Third-Party Websites and Services

Our platform includes third-party payment services (bKash, Nagad, Rocket) and game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt). These third parties have their own privacy policies applicable to their own platforms. We are not responsible for the privacy practices of these third parties, but we do ensure that they maintain appropriate data protection standards.

11. Changes to the Privacy Policy

6l999 may update this privacy policy from time to time. When significant changes are made, we will:

• Display the change prominently on the website.
• Send a notification to your registered email.
• Update the "Last Updated" date at the top of the policy.

If you continue using the platform after changes are made, you will be considered to have accepted the updated privacy policy. We therefore recommend reviewing this policy regularly.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy or the use of your information, please contact us:

• Email: [email protected]
• Live chat: Direct support available 24/7 in Bengali

We take your requests and complaints seriously and are committed to responding within a reasonable time.